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  1. WILD LIFE Sydney Zoo
  2. Booking Help

Booking Help

Help with making and changing booking

Online Booking Help

  • What payment cards, credit cards and debt cards do you accept for an online booking?
  • I have received an error message when making a booking, what should I do?
  • What if I'm running late for my time slot?
  • Why am I booking into a time slot?
  • I'm unsure if my booking has been successful - what do I do?
  • I may have two bookings, what do I do?
See all 7 articles

Tickets & Confirmations

  • Can I use a mobile ticket?
  • Where do I go to collect my tickets?
  • What do I need to collect my tickets?
  • I have booked my tickets online but not received an e-mail confirmation?
  • I haven't received my print@home tickets?
  • I have purchased tickets for someone else, how do they collect their tickets?
See all 7 articles

Amending a booking

  • I would like to cancel my booking.
  • I would like to change the Date/Time of my booking.
  • Can I make a provisional booking?
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