If you receive an error message while making a booking, please do not immediately try to make another payment, as your original transaction may still have been successful.
Before trying again, please:
- Check your email inbox, including your junk or spam folder, for a booking confirmation.
- Check your bank account or payment method to see whether a payment has been taken.
If you can confirm that no booking has been created and no payment has been taken, please clear your browser cache and history before attempting the booking again.
If you are still experiencing issues, please contact our team for assistance.