I have already visited, where can I download my photos? If you purchased a downloadable photo from staff at one of our themed photo opportunities, you can download photos by clicking here. If you are having trouble accessing your photos please email firstname.lastname@example.org for assistance. Related articles How do I download my free digi photos? Can I see a Koala during my visit? Can I contact you by Live Chat? What payment cards do you accept for an online booking?