To find answers to frequently asked questions, please visit our Help Centre here. Additional after-hours support, including lost and found, is also available via this form. Complete a contact form and a member of our support team will be in contact with you shortly.Our guests have multiple channels to contact us should they need to for assistance with a booking, to discuss their recent visit or for help with a general enquiry
To contact our Customer Services team regarding a recent visit, please use the link below and a member of our support team will be in contact to discuss your query further.
Our award-winning customer service team is standing by to answer any questions via online chat. Click the chat button on the bottom right of your screen to start a live chat with our representative.
Live chat is available from 9am-5pm.
Please note: Live Chat will be unavailable on Wednesday 22nd August and Thursday 23rd August 2018. Please use the contact us form for enquiries during this time.