Under 14s must have an adult with them. Those aged 15+ can go in alone to the encounter however they need an adult to accompany them into WILD LIFE Sydney Zoo.
Children of 0-3 years are free however will need to be lifted by an adult and will not receive a separate photo.
Can I cuddle or pat a koala in Sydney?
Unfortunately, the answer is no. Since a change in the rules a few years ago, it's now against the regulations for members of the public to cuddle koalas in Sydney and the rest of NSW. No zoo or wildlife park in NSW is permitted to allow guests to cuddle koalas.
However, WILD LIFE Sydney Zoo offers guests the chance to get as close to koalas as possible, and because we have very strict rules about how often our individual animals are on display, guests can be absolutely certain that the koalas are not stressed by these up-close encounters. On the contrary - sometimes they don't even bat an eyelid!
Please be aware Koala Encounters is not suitable for wheelchair users.